Saturday, August 18, 2012

Ode To Motherhood - Paying It Forward


Ode To Motherhood


Thinking back, it now begins to make sense; the blank stares; the lack of response; the way one of the kids would walk into the room while I was on the phone and ask to be taken to the store. Inside I was thinking, 'Can't you see I'm on the phone?' Obviously not; no one could see that I was on the phone, or cooking, or sweeping the floor, or even standing on my head in the corner, because no one saw me at all. I was invisible. Some days I was only a pair of hands, nothing more: Can you fix this? Can you tie this? Can you open this?? Some days I was not a pair of hands; I was not even a human being. I was a clock to ask, 'What time is it?' I was a remote control guide to answer, 'What number is the Disney Channel?' I was a car with an order to pickup, 'Right around 5:30, please.' Weren’t these the hands that once held books and the eyes that poured over history and music and art and the mind that graduated with honors - but now those hands had disappeared into the crustless peanut butter & jelly sandwiches they made, those eyes had disappeared while reading the same sentence in the “Are you my Mother?” book over & over again and that mind had disappeared while stirring oatmeal idly over the stove every morning - never to be seen again. There she goes! She's going, she's going, she's gone!


One night, a group of us were visiting with a friend of ours over dinner. We were celebrating her return from a fabulous trip, and she was going on and on about the hotel she stayed in. I was sitting there, looking around at the others all put together so well, drinking their martinis, taking in the room while making smart, fabulous remarks and it was hard not to compare and feel sorry for myself. I was starting to feel pretty pathetic, when our celebrated friend turned to me with a beautifully wrapped package, and said, 'Here, I brought you this.' It was a book on the great cathedrals of Europe. I wasn't exactly sure why she'd given it to me until I read her inscription: 'To Ruth-Ann, with admiration for the greatness of what you are building when no one sees.' In the days ahead I would read - no, devour - the book. And I would discover what would become for me, four life-changing truths, after which I could pattern my actions in this life:

1) No one can say who built the great cathedrals - we have no record of their names.
2) These nameless builders gave their whole lives for a work they would never see finished.
3) They made great sacrifices and expected no credit.
4) The passion of their building was fueled by their faith that the eyes of God saw everything.

A legendary story in the book told of a rich man who came to visit the cathedral while it was being built, and he saw a workman carving a tiny little bird on the inside of a beam. He was puzzled and asked the man, 'Why are you spending so much time carving that bird into a beam that will end up only to be covered by the roof, No one will ever see it'. And the workman replied, ’Because God sees.' I closed the book, feeling the missing piece fall into place. It was almost as if I heard God whispering to me, 'I see you, Ruth-Ann. I saw the sacrifices you made and the little things you still do every day, even when no one around you does. No act of kindness you've done, no salty tears you’ve kissed away, no cub scout patch you’ve sewed on or scarf you’ve rolled ‘just right’ or derby car you’ve helped carve, no cupcake you've baked, is too small for me to notice and smile over. You were helping to build a great cathedral, but even now you cannot see what it will become.'

At times, my invisibility felt like an affliction. But now I’ve come to realize that it is not a disease that has erased my life. In fact, it was and still is the cure for the disease of my own self-centeredness. It is the antidote to my strong, stubborn pride. I keep the right perspective when I see myself as a ‘great builder.’ As one of the people who show up at a job that they will never see finished, to work on something that their name will never be on. The writer of the book went so far as to say that no cathedrals could ever be built in our lifetime because there are so few people willing to sacrifice to that degree.

When I really think about it, I don't want my children to tell the friends they bring with them while visiting on holidays, 'My Mom gets up at 4 in the morning and bakes homemade pies, and then she hand bastes a turkey for three hours and presses all the linens for the table.' That would mean I'd built a shrine or a monument to myself. I just want them to want to come home…that’s all. And then, if there is anything more to say to their friends, to add…. 'You’re going to love it there.' As parents, we are building great cathedrals. We cannot be seen, if we're doing it RIGHT. And one day, it is very possible, that the world will marvel not only at what has been built, but at the beauty and strength and potential that was added to this world by the sacrifices of ‘The Invisible.’ Only after becoming a parent myself, do I realize how invisible we are to our children growing up and I think back now to the sacrifices you made Mom, all the clothes you sewed for your girls, and the thousand little things you did every day and I want to say, “I see you Mom. I love you Mom.” “Thank you.”

Ruth Rhinesmith - Ode To Motherhood




Sunday, August 12, 2012

Self Awareness - You Can Choose



The ability to Lead....to Create....to Empower Others.....These are the charactersitics of a dynamic Manager.  Whether you are the Boss, a Supervisor, an Administrator, a Divisional Director, a CEO, a Partner, a Physician, or part of a Team, you are managing. Even if you have no employees you are still managing.....yourself. One of the fundmental characteristics of a Manager is to process everything through the paradigm of "Self Awareness."

Are you self aware?  Stephen Covey possesses a wealth of character-centered strategies based on this dynamic and much more. 

If you haven't already read it, The Seven Habits Of Highly Effective People should be at the top of your list.  It could very well turn everything around that you feel is wrong with your practice or your life.  We all have power.  The power to choose..





Choosing Success





Become self-aware....become powerful.

Yesterday does not hold today or tomorrow hostage.

Healthcare Business Management is centered around The Seven Habits.
Help yourself be all you would like to be. Envision what we could do for you.

Saturday, August 11, 2012

Personnel Problems?




Do not let your fire go out, spark by irreplaceable spark,
in the hopeless swamps of the approximate, the not-quite, the not-yet, the not-at-all.

Do not let the hero in your soul perish, in lonely frustration for the life you deserved,
but have never been able to reach.

Check your road and the nature of your battle. The world you desired can be won.
It exists, it is real, it is possible, it is yours!
Personnel problems? Don't know what to do?  Healthcare Business Management can help you with your HR problems so you don't have to be the BAD GUY. 

www.HealthcareBusinessManagement.com

SERVICES WE PROVIDE:
  • Personnel Manual - Create and Update
  • Safety Manual - Create and Update
  • Personnel Task / Job Training
  • Initial and Annual Training for: Incentives, Operations, Computer, Personnel, Compliancy, HIPAA, OSHA, Financial and Safety
  • Payroll Account Setup - Service Interface and Report Hours
  • Acquisition - Replacement - Hiring
  • Hours, Vacation, Sick & Holiday Calculation
  • FLSA Personnel Documentation & Standards Compliancy
  • Benefit Package Development, Implementation, and Coordination as instructed for: Medical (including Psychological Recovery), Dental, and Life Insurance, Disability, Key Personnel, 401K or Defined Benefit Pension Plan, Vision, etc.
  • Initial and Annual Compliancy Assessment
  • Personnel Forms
  • Setup of Human Resource Compliancy Task Calendar and Tickler File
  • Customer Service Coaching and Training
  • Ergonomic Assessment and Implementation for OSHA Standards Compliancy
  • BiAnnual Reporting


Sunday, August 5, 2012

HEALTHCARE OPERATIONS MANAGEMENT



"Many experts believe that Operations Management has become one of the most highly intense and challenging roles in the medical industry."

The goal of Healthcare Business Management (HBM) is to ensure smooth operation of various processes that contribute to the production of quality services by your medical practice. Our role could be varied and encompass many operational areas depending on your needs.

The following are examples of five most common areas of Operations Management under which Healthcare Business Management might contribute:
  • Logistics Management
  • Budget Management
  • Operational Strategizing
  • Support Services Management
  • Third Party Relations Management

    Fulfillment of expectations that come from wearing multiple hats is the most challenging aspect of operations management. Many experts believe that operations management of the medical practice is probably one of the most challenging roles in the industry and it has now become greater within the context of HIPAA, Electronic medical records, Social Media Marketing and navigating the legal maze of confidentiality as it relates to the internet.

    With over 20 years of management experience, HBM can play a key role in chalking out the overall operational policy of your practice; and then provide your practice and personnel with a susinct and detailed operations policies and procedures manual to help you navigate compliancy and day-to-day business protocol.

    SPECIFICS
  • Electronic Scheduling,Recordkeeping and Billing compliancy deadline by 2012-2015
  • Document Management System Setup
  • Backfill and Index Records (Scan, Database)
  • Auto Update EMR via current system interface
  • HIPAA Certification of EMR System
  • Expired Paper Document Calendar Setup and Destruction / Shredding
  • Inventory Management of Asset List, Office Consumables and Controlled Substances (see "Compliancy")
  • Task/Project/Compliancy Calendar Creation
  • Whole Office Tickler File System Setup and Use Training
  • Compliancy File System Setup and Use Training
  • Vendor, Contact, Business Associate Info List Setup and Merge To Attestation Signature Form
  • Ongoing Update and Filing System Training and Upkeep
  • Forms Creation and Implementation
  • Workflow assessment
  • Office Presentation and Seasonal Decoration
  • Ergonomic Physical Facility Assessment & Recommendation
  • Grandfathered Chart Archiving as necessary
  • Develop Relationships and Contract with Third Party Entities PRN to Setup a New Practice
Are you a new graduate MD?  www.HealthcareBusinessManagement.com can help you navigate the mirade of regulatory and compliancy issues governing your new practice.  Call us at (949) 478-5821 to discuss what Healthcare Business Management can do for you!